How to track your refund?

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Where is your refund? Easily track the status of your tax refund!

The QR CODE

At any time, you have the option to scan the QR Code printed on the tax refund slip to find out the status of your refund.

You can send us additional information (email & phone) online and stay informed in real time.

Email

When the tax refund is issued by the brand, if you give your email address to the salesperson, you will receive a confirmation email with the copy of your slip.

You can always send us an email of course, we will respond within 24 hours!

Customer service

365 days a year from 8.30 am to 10.30 pm
+33 (0)2.28.03.52.79
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