We’ve provided a quality tax-free made-to-measure service that fits our customers since 2006
A 100% “Made in France” company
- A service that is responsive, transparent and high-quality.
- The service that we provide to brands and travellers is fully controlled, involving our infrastructure and administrative, business and technical teams.
- Tracking of supply from end to end
Full confidentiality for information processed
- Simply Tax Free is registered with CNIL – the French Data Protection Authority
A secure and reliable service
- Each duty-free delivery note is scanned, then recorded for refund and archived on the date of receipt. In addition, the electronic archive is available at all times.
A human-sized enterprise
- Our development involves a tailor-made service matched to your real needs as well as fair application of tax free status.
- We offer a diverse range of services aimed at the development of your business, your turnover and recognition of our affiliates by integrating an innovative panel of investment opportunities.
- We know who you are and what your needs are, your teams, your business approach and your specifics.
Here to serve our customers
- Proactive follow-up for duty-free, timely refunds, immediate duty-free, online processing of customer responses within 24 hours
- Our client base is extremely wide-ranging and covers the whole world of consumers. We provide high-performance management tools that are adapted to your brand, whether you’re a small independent company or an international chain.
- Approval, strengthening achievement, dialogue and training for new staff in store.
- We publish full and exhaustive statistics to help you follow up your activity and know your clients and your market.
A “Tailor Made” service
- We are committed personalising our service on a daily basis and giving you a service that matches your environment, your activity and your philosophy.
Tax and commission free retailer
- Net refund of commission is not proportional to the payment method for duty-free.
- Establishing the duty-free rate is a business decision that is your responsibility.
- Seven days a week from 0830 to 2230.
Our Customer Service
- is not an impersonal external call centre – you’ll get a personal account manager
Take action for your development and brand awareness
- by getting involved with our media partners.